About

Conquest AI Ltd are completely dedicated to your total satisfaction. We are a family owned business with traditional values of customer service. One of the major reasons for our success is our total commitment to our customers and the quality of our products. If you have any queries or questions about our products or services please do not hesitate to contact us.

Conquest AI Ltd
62 High Street
Battle
East Sussex
TN33 0AG

P 01424 777873
F 01424 777392
E sales@conquestai.co.uk

VAT Registration Number: 831 8100 59
EORI Number: GB 831810059000

This web site is solely owned and operated by Conquest AI Ltd.

Making a Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the order box. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

If you have made a mistake in your order and cannot correct it in the order summary page, contact us and we will correct the mistake and update your order accordingly.

We accept online payment by most major credit and debit cards. Alternatively, you can provide your card details by telephone. We also accept payment by cheque. Overseas customers should note that all transactions on this site are in British Pounds Sterling. Your credit card company or bank will convert the transaction to your own currency and we have no control over the conversion exchange rate used.

Our confirmation of your order is to indicate that your order has been received. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice.

All prices are correct at date of publication. Goods will be charged for at the prices ruling on date of despatch. In the event of any price changes you will, of course, be notified with the option of cancelling your order.

Shipping and Handling

Orders from UK Mainland customers are normally despatched in full, subject to stock availability, by 1 - 2 day Carrier or by First Class Recorded Mail where size/weight allow. The shipping charge is added at checkout and is based on your order value. Details of our current charges can be found on our Delivery Information page.

If you are an International or UK off-shore customer we will work out the most appropriate method of shipping your order and will advise the cost accordingly. We will not despatch goods or take payment until we have received confirmation that the shipping charges are acceptable.

UK off-shore = Isle of Wight, Isle of Mann, Scottish Isles, Isles of Scilly, Northern Ireland.

Where certain items are out of stock and you require part delivery we reserve the right to include additional shipping charges for each consignment made.

Shipping charges are non refundable in the event of returned goods except in respect of incorrect or faulty goods.

Any claims for shortage or non delivery must be made within 7 days of the date following the date of delivery.

Please ensure that you provide a delivery address where a signature can be obtained on delivery. This can be a work address or the address of a friend or relative who you can rely upon to be at home. We do not entertain claims for non delivery or damage where customers delivery instructions do not allow for a signature upon delivery.

Delivery Schedules and Back Orders

Items indicated as being standard stock are normally despatched on the day of order, or in the case of cheque payment or card details sent later, when full payment has been cleared. Where items are temporarily out of stock please allow 7 to 10 days for delivery. If we are unable to supply standard stock items within this time frame we will email you with an estimated despatch date with the option to cancel your order if you would rather not wait.

Delivery times for non-stock and special order items can be anywhere between 1 to 6 weeks depending on the item. If you have ordered non-stock or special order items we will contact you with an estimated despatch date prior to processing your order. We will only process your order once you have confirmed that you are willing to wait. Please note that non-stock or special order items can not be cancelled once the order has been confirmed.

Estimated despatch dates are given in good faith only and we do not accept any liability for any costs incurred for any delays howsoever caused.

Please do not hesitate to contact us prior to ordering to check availability.

Tax Charges

All prices shown are net subject to VAT at current UK rates for all UK and EU delivery addresses.

Trade customers within the EU (excluding the UK) who have a vaild EU VAT number should enter this where indicated. This number will be checked against the EU VAT Registration database prior to shipping to prevent fraud.

Note: International customers requiring delivery to addresses within the UK or EU will have VAT charged at the appropriate rate.

All other international orders are VAT free.

Overseas (non EU) customers should note that, whilst goods are despatched ex UK VAT, governments of destination countries may impose import duties on arrival at destination ports. These duties are beyond our control and are not payable to us.

Credit Card Security

Your security against fraud and identity theft is of paramount importance to us.

All online transactions paid for by credit or debit card are processed via CardSave secure servers to ensure total peace of mind. We never hold any credit card details ourselves.

We accept payments from the following card types:

* Visa
* Mastercard
* Visa Electron
* Visa Debit
* Solo

Guarantees

All of our products are manufactured to high standards and are guaranteed to be supplied without fault or defect. Claims for incorrect, faulty, damaged or defective goods must be made within 7 days of the date following the date of delivery. Your statutory rights under the Sale of Goods Act are not affected.

Manufacturer's guarantees are included with certain products and relate to mechanical warranties etc.

Your Privacy

Conquest AI Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

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